Data protection
Protection of personal data in accordance with the GDPR
SEMBARA HOTELS & APARTMENTS S.L., in accordance with current regulations on the protection of personal data, informs you that the personal data collected through the forms on the website https://hostaltoloxsierradelasnieves.com are incorporated into specific automated files for users of its services.
Purpose of processing
The purpose of the collection and automated processing of personal data is to maintain the commercial relationship, carry out information, training and advisory tasks, and other activities specific to the entity. We only share this data with entities necessary to fulfil this purpose.
Security measures and legal framework
SEMBARA HOTELS & APARTMENTS S.L. applies the necessary measures to guarantee the security, integrity and confidentiality of the data. It acts in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, and Organic Law 3/2018 of 5 December (LOPDGDD).
Exercising rights
Users may exercise their rights of access, opposition, rectification, cancellation, limitation and portability by sending an email to: rgpd@hostaltoloxsierradelasnieves.com or by writing to: C/ Ánimas, 2, 29109 – Tolox (Málaga).
Accuracy and updating of data
Users undertake to provide accurate, up-to-date and complete data, and to communicate any changes for its correct management.
Retention period
We retain data for as long as there is a commercial or legal relationship in force. If you request deletion, we will only retain the information necessary to comply with legal obligations.
Legitimacy of processing
- We process your data on the basis of:
- Request for services or information.
Explicit, informed and unambiguous consent.
Without your data or if it is incorrect, we will not be able to respond to your request or provide the requested service.
Recipients
No data will be transferred to third parties outside the company, except where legally required.
Data included by the user
In the event that the user uploads files containing personal data to shared servers, SEMBARA HOTELS & APARTMENTS S.L. is not responsible for the user’s failure to comply with the GDPR.
Intellectual property of the website
SEMBARA HOTELS & APARTMENTS S.L. is the owner of the intellectual and industrial property rights and the content, designs and programmes of the website. Total or partial reproduction without written authorisation is prohibited.
Use of software and contracted services
The user must respect the programmes and licences provided. They do not acquire any rights over the software and may not modify servers or systems without express authorisation. Any negligent action may result in legal liability.
Prohibited content
The use of services to publish or transmit the following is prohibited:
- Illegal, defamatory or violent content.
- Programmes or data that infringe the rights of third parties.
- Personal data of third parties without their consent.
- Unsolicited bulk emails (spam).
User responsibility
Users assume full responsibility for the content they publish, compliance with current legislation and the principles of good Internet use. They shall indemnify the company in the event of damages or claims arising from their actions.
Data protection and recovery
SEMBARA HOTELS & APARTMENTS S.L. makes backup copies, but is not responsible for accidental losses caused by the user. Replacement is only included if the error is attributable to the company.
Commercial communications
We do not send promotional communications without your prior consent, unless there is a prior contractual relationship. You can request to stop receiving them at any time.
REV: 20.3009